See where your reader relationships split.

A fixed-scope diagnostic. $2,000. Fully credited toward a Resolution Build that starts within 60 days of the read-out. Delivered in 2 weeks. You keep the map.

Book a 30-minute call

Free. We'll see whether a Systems Map is the right first step.

Nothing broke. You grew.

Each program added a system, and each system kept its own idea of the reader. That is entitlement drift.

  • Readers often email to change or cancel their subscriptions.
  • Readers don’t use the benefits they already have.
  • Revenue from existing readers grows slowly, because they don’t know everything you offer.

WHAT YOU GET

  • A map of every system that touches a reader, and what each one holds.
  • What each system can be trusted for, and what cannot be read automatically.
  • A named source of truth, field by field.
  • Your existing conflicts: duplicate readers, comped accounts, cancellations that never propagated.
  • The features you want that your current setup blocks.
  • The gaps that break first when you add a tier or a benefit, ranked.

Not included: Building. The map works even if someone else builds from it.

HOW IT RUNS

Step 1

Talk

A short call about where your reader relationships split and what you plan to ask of your systems.

Step 2

Map

With read access to your stack, I trace every system and mark where the relationship splits. Access is read-only and limited to the systems we agree on. You create a viewer or read-only login for me in each system, so no passwords are shared. Reader data stays in your systems, and you remove my access when the read-out is done.

Step 3

Read-out

I walk your team through the findings. The map is yours.

From access to read-out: 2 weeks.

Book the first call.

Bring the stack you run today. If a map isn’t the right step, I’ll say so.

Book a 30-minute call

Free. We'll see whether a Systems Map is the right first step.

Matthew Fisher

Founder · LinkedIn (opens in a new tab)

I run Rooted Insight, a systems practice for independent publishers and other organizations with members, donors or subscribers. For one publisher, a client since 2022, I built a single reader account now live across six systems.

Before
Banking systems administration
Education
MS, Computer Information Systems (Data Analytics)

You work with me directly. When a project needs a designer or another specialist, I bring them in.